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FAQs

DO YOU COMBINE SHIPPING?

Yes we combine shipping. We charge a flat rate shipping charge per order.

Registered Mail is required for some countries, including Bolivia, Brazil, China, Dominican Republic, Ecuador, India, Mexico, Nicaragua,Paraguay,  Poland, Romania, Russia, Venezuela. Additional fee of $13 - Paypal invoice will be sent for this fee after order is placed.

WILL I RECEIVE A TRACKING NUMBER?

We use tracking on shipments in the US.

International Orders will not have tracking due to cost. ($13.95 for registered mail)

If you would like a tracking number, please select registered mail at checkout. An additional fee will be added to your order.

HOW LONG WILL IT TAKE TO GET MY ORDER?

Items are shipped within 3 Business days from receipt of payment. Transit time varies depending on location. USA mail usually arrives within 3-8 days,

Europe 5-30 days, other International 5-45 days. Flats, packages, and Registered Mail can take longer.

For complete Shipping details please see our Terms

IS THE STAMP PICTURED THE ONE I WILL RECEIVE?

We use our stock images. We have duplicates of many of our modern mint stamps. So instead of re-imaging them we use our stock image.  

The Serial numbers may be different then shown. Pairs may be in reversed order.

The stamps will be in the condition stated and free from faults, unless otherwise noted. 

WHAT IF I AM NOT HAPPY WITH MY PURCHASE?

Let us know. We have a 100% satisfaction guarantee. If you are not satisfied with your purchase, please contact us to return it and once received we will issue you a full refund.

We try our best to accurately describe our stamps, but we do sometimes make mistakes. If you note an error in a listing, let us know.  We welcome our customer insight.  If we have made an error with your order, please contact us and we will do all that we can to correct it. Please see our Terms

IS THIS STAMP GENUINE?

We do our best to make sure that the stamps we list are genuine. If we feel a stamp is a fake, forgery or fantasy, it will be listed as "reference material" as we know some collectors do collect this type of material.

If you see a stamp on our site and you feel it is not genuine, please contact us at contacts@oquiststamps.com and let us know.

PLEASE NOTE: We will not pay for certifying stamps. If you have a stamp certified and it comes back as not genuine, we will gladly accept the stamp for return and issue you a refund for the original purchase price.  We do not reimburse for the certifying fee.