We accept most major credit cards for payments at checkout, as well as PayPal.
If you would prefer to pay by check or Money Order, please choose Money Order at checkout.
If you have any questions, please contact us at firstname.lastname@example.org
Shipping Information for most items
Shipping & Handling:
USA - USPS First Class Package with Tracking $3, USPS First Class - No Tracking $2
International - USPS First Class International $2.50 per invoice
Some items may have higher shipping costs. Large items, High valued items. These costs will be posted in the product description.
Additional services may be required for shipments to the following countries. Please inquire prior to purchase for complete details.
Shipments to these countries may be restricted or need to be sent by Registered mail. PLEASE CONTACT US PRIOR TO PURCHASE
We reserve the right to add registered mail to any shipment we feel is at high risk.
Registered Mail is required for some countries, including Bolivia, Brazil, China, Dominican Republic, Ecuador, India, Mexico, Nicaragua,Paraguay, Poland, Romania, Russia, Venezuela. Additional fee of $13 - Paypal invoice will be sent for this fee after order is placed.
Shipments to the following countries may be prohibited. Please contact us prior to purchase
Afghanistan, Algeria, Angola, Belarus, Bosnia, Burma, Burundi, Congo, Cote d’Ivoire, Croatia, Cuba, Herzegovina, Iran, Iraq, Jordan, Liberia, Libya, Montenegro, Nigeria, North Korea, Paraguay, Serbia, Sierra Leone, Somalia, Sri Lanka, Sudan, Syria, Togo, Yemen, Zimbabwe
LOST IN TRANSIT / DAMAGED IN TRANSIT POLICY
We ship the majority of our invoices by USPS first class mail. They are sent in #10 white envelopes.
We insure our items through a private insurance agency.
Tracking numbers are not frequently used due to the expense, especially with International mail.
If International customers would like a tracking number, please add Registered mail to your invoice.
Our experience shows that 99% of all invoices mailed arrive at their destination.
Occasionally, things happen to delay delivery or cause envelopes to be returned.
We ask for your patience in these situations.
Domestic mail can take up to 21 days and International can take up to 2 months.
Normally, items within the US are delivered within 5-7 business days. International normally arrive within 7-21 business days.
Our insurance company has claim guidelines for lost mail which require a waiting period of 21 days in the US and 40 days International.
If your item has not arrived within the allotted time stated above, please fill out the Lost Item form on the returns page and we will begin the claims process to refund your money.
(please note, you may be asked to sign a online affidavit attesting to the non receipt of your order.)
DAMAGED ITEMS: If your items arrive "damaged in transit" Please take pictures of the damage prior to opening your item.
We pack all of our shipments with a stiffener and in plastic. The Insurance company will require images of the damage that was incurred.
Please do not open the shipment without taking pictures of the damage first. Once opened, please take pictures of any damage that may have occurred to the stamps.
The more pictures the better! Thank you.
REFUNDS / RETURNS POLICY
OquistStamps, LLC has a 100% guarantee return policy.
If for any reason you are not happy with your purchase, you may return it for a full refund.
If you wish to return an item, please contact us at email@example.com that we know the item is coming back.
Once your item is received we will issue a full refund of purchase price and original shipping.
Terms & Conditions
This web page represents a legal document that serves as our Terms of Service and it governs the legal terms of our website, www.OquistStamps.com, sub-domains, and any associated web-based and mobile applications (collectively, "Website"), as owned and operated by OquistStamps.
By using our Website, you agree to fully comply with and be bound by our Legal Terms. Please review them carefully. If you do not accept our Legal Terms, do not access and use our Website. If you have already accessed our Website and do not accept our Legal Terms, you should immediately discontinue use of our Website.
The last update to our Terms of Service was posted on Dec 12, 2015.
The terms "us" or "we" or "our" refers to OquistStamps, the owner of the Website.
A "Visitor" is someone who merely browses our Website, but has not registered as Member.
A "Member" is an individual that has registered with us to use our Service.
Our "Service" represents the collective functionality and features as offered through our Website to our Members.
A "User" is a collective identifier that refers to either a Visitor or a Member.
All text, information, graphics, audio, video, and data offered through our Website are collectively known as our "Content".
Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our Website does not constitute any right or license for you to use such service marks/trademarks, without the prior written permission of the corresponding service mark/trademark owner. Our Website is also protected under international copyright laws. The copying, redistribution, use or publication by you of any portion of our Website is strictly prohibited. Your use of our Website does not grant you ownership rights of any kind in our Website.
Links to Other Websites
Our Website may contain links to third party websites. These links are provided solely as a convenience to you. By linking to these websites, we do not create or have an affiliation with, or sponsor such third party websites. The inclusion of links within our Website does not constitute any endorsement, guarantee, warranty, or recommendation of such third party websites. OquistStamps has no control over the legal documents and privacy practices of third party websites; as such, you access any such third party websites at your own risk.
Our Legal Terms shall be treated as though it were executed and performed in Maryland, USA, and shall be governed by and construed in accordance with the laws of Maryland, USA, without regard to conflict of law principles. In addition, you agree to submit to the personal jurisdiction and venue of such courts. Any cause of action by you with respect to our Website, must be instituted within one (1) year after the cause of action arose or be forever waived and barred. Should any part of our Legal Terms be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that any Content in our Website conflicts or is inconsistent with our Legal Terms, our Legal Terms shall take precedence. Our failure to enforce any provision of our Legal Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. The rights of OquistStamps under our Legal Terms shall survive the termination of our Legal Terms.
Published with permission from Termsfeed
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
OquistStamps, LLC may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
OquistStamps, LLC PO Box 83 Monrovia, MD 21770
This document was last updated on Dec 12, 2015